FLAMES & FLANNEL

IN STORE PURCHASES-

Full price merchandise CAN be exchanged or refunded in the form of original payment if returned in 7 days of original purchase date. JEWELRY, APOTHECARY, BEAUTY, HOLIDAY and SALE items are FINAL SALE.

Condition: Items must be returned unworn, undamaged, unused, unwashed, and original tags attached. Please be careful of makeup or deodorant rubbing off on garments.

ONLINE PURCHASES-

• If you receive incorrect or defective merchandise, you must contact us within 48 hours of delivery at 910-833-5393.
• JEWELRY, APOTHECARY, BEAUTY, HOLIDAY and SALE items are FINAL SALE.

CONDITION-

• Items must be returned unworn, undamaged, unused, unwashed, and original tags attached. Please be careful of makeup or deodorant rubbing off on garments.
• Please try on swimwear over underwear for sanitary reasons. Do not remove the protective slip. Swim cannot be returned without original tags and liner.

REFUNDS-

• Online orders can be refunded in-store or shipped back to the store. To initiate a return for an order placed online, please contact us at 910-833-5393.
• Full-priced merchandise purchased online can be refunded in the original form of payment if returned within 7 days of receiving item(s).
• You will be refunded in the original form of payment.
• Returns are processed within 2-5 BUSINESS days of item(s) being received.
• Return shipping fees are your responsibility.

CONTACT US

Please contact us at 910-833-5393 for any additional questions.